Privacy Policy

1. Who we are

RYZN Solutions ("RYZN", "we", "us" or "our") is a marketing agency that provides advertising management, website and landing page development, CRM and automation setup, and content production for local service businesses. This policy explains what we collect through this website and our marketing services, how we use it, and the choices you have.

Questions about this policy or about your information can be sent to [email protected].

2. Information we collect

We collect the following categories of information:

• Information you give us. Your name, phone number, email address, business name, industry and anything else you type into a form on this site or send us by email or text.
• Consent records. When you tick a consent box on one of our forms, we record that you consented, the language you agreed to, and the date and time.
• Usage information. Standard technical data such as IP address, browser type, pages viewed, referring URL and the advertising click identifiers attached to your visit, collected through cookies and similar technologies.
• Communications. Records of calls, texts, emails and form submissions between you and us, including call recordings where the law allows and where notice is given.

We do not knowingly collect sensitive personal information, and we ask that you do not send it to us through this website.

3. How we use information

We use the information we collect to:

• respond to your enquiry and schedule a strategy call;
• provide, operate and improve our services and this website;
• send service messages about your enquiry, your appointment or your account;
• send marketing messages by email or text where you have agreed to receive them;
• measure the performance of our own advertising; and
• meet our legal, tax and record keeping obligations.

4. Text messaging and mobile information

If you give us your mobile number and agree to receive text messages, we may send you messages relating to your enquiry, appointment reminders, follow-up and marketing, depending on the consent you gave. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP, and you can reply HELP for help. Opting out of text messages does not remove you from email or stop us from contacting you about an active enquiry by other means.

No mobile information will be sold or shared with third parties or affiliates for marketing or promotional purposes. All of the other categories of sharing described in this policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Mobile numbers and consent records are shared only with the service providers that are strictly necessary to deliver the messages you asked for, such as our messaging platform and the telecommunications carriers, and those providers are not permitted to use the information for their own marketing.

5. How we share information

We do not sell your personal information. We share it only in these situations:

• Service providers. Companies that run parts of our operation for us, such as our CRM and messaging platform, email provider, hosting provider, analytics and advertising platforms. They may only use the information to perform services for us.
• Legal reasons. Where we are required to by law, subpoena or other legal process, or where we need to protect our rights, our clients or the safety of others.
• Business transfer. If our business is sold or merged, information may transfer as part of that transaction, subject to this policy.

As stated in section 4, text messaging opt-in data and consent are excluded from all of the above and are never shared for marketing purposes.

6. Cookies and advertising

This site uses cookies and similar technologies to keep it working, to understand how it is used, and to measure our advertising. Some of these are set by third parties such as Google. Most browsers let you block or delete cookies in their settings, though parts of the site may not work as well if you do.

You can opt out of personalised Google advertising through Google Ads Settings.

7. How long we keep information

We keep enquiry and client information for as long as needed to provide our services and then for as long as we need it for legal, accounting and dispute resolution purposes. Consent and opt-out records are kept for as long as required to show that we honoured your choices.

8. Your choices and rights

You can:

• unsubscribe from marketing emails using the link in any email;
• stop text messages by replying STOP to any message;
• ask us for a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it, by emailing [email protected].

Depending on where you live, you may have additional rights under laws such as the California Consumer Privacy Act. We will not discriminate against you for exercising any of them. We may need to verify your identity before acting on a request.

9. Security

We use reasonable administrative and technical measures to protect the information we hold, including limiting who can access it. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

10. Children

This website and our services are intended for business owners and are not directed to children under 16. We do not knowingly collect information from children. If you believe a child has given us information, contact us and we will delete it.

11. Changes to this policy

We may update this policy from time to time. The date at the top of the page shows when it was last changed, and material changes will be posted here before they take effect.

12. Contact us

RYZN Solutions
Email: [email protected]
Or use the contact form on this site.